Terms of Use

All users who visit this online system (www.shayen.com) and benefit from its services are deemed to have accepted the following terms of use. All rights related to the content, products, and services managed by Royal Pharma under the Shayen Paris brand’s digital assets are reserved.

1. Definitions

Domain

Refers to all pages under the domain name www.shayen.com.

User

Any natural or legal person visiting the site.

Content

Texts, visuals, videos, product information, brand materials, and all other digital materials.

Royal Pharma

The company that owns and operates the Shayen Paris brand.

2. General Terms of Site Use

Users may not copy, reproduce, distribute, or use for commercial purposes any content offered through the site without the written permission of Royal Pharma.

The site may only be accessed for personal use; unauthorized commercial use is prohibited.

Shayen Paris content, product descriptions, and scientific data are protected by copyright.

Users are obliged to act in accordance with all applicable national and international regulations when visiting the site.

3. Product Information and Limitation of Liability

Product descriptions, technical content, visuals, and usage recommendations on the site are for informational purposes only.

Shayen Paris products have been dermatologically tested; however, different skin types may react differently. Royal Pharma cannot be held responsible for changes or reactions that occur during product use.

Royal Pharma strives to keep the site content up to date and accurate but is not responsible for potential errors, inaccuracies, or disruptions arising from technical updates or delays.

4. Membership and Account Security

Users are responsible for ensuring the accuracy and completeness of their information when creating an account.

Account security, including the protection of passwords and login details, is entirely the user's responsibility.

Royal Pharma cannot be held responsible for damages resulting from unauthorized use of an account.

5. Privacy and Protection of Personal Data

Users' personal data are processed in accordance with the Privacy Policy and the Personal Data Protection (KVKK) Disclosure Statement.

By using the site, all users accept that their personal data will be processed under the stated terms.

Royal Pharma implements necessary technical and administrative measures to protect user information.

6. Intellectual Property Rights

The Shayen Paris brand, logo, product advertisements, formulas, texts, images, visuals, and all other content belong to Royal Pharma.

Unauthorized use is subject to legal sanctions.

Users may view the content solely for personal informational purposes.

7. Orders, Payment, and Delivery

The provisions regarding orders placed through the site are subject to the Distance Sales Agreement.

Royal Pharma reserves the right to cancel payments arising from errors in prices, stock, or content information due to technical issues.

Deliveries are made to the address specified by the user; Royal Pharma is not responsible for delays caused by incorrect address information.

8. Return and Exchange Conditions

Return and exchange details are subject to the conditions specified on the relevant page.

By using the site, the user declares that they have read and accepted these conditions.

9. Site Access and Service Modifications

Royal Pharma reserves the right to modify, restrict, or discontinue the content, services, and products provided through the site without prior notice.

Access to the site may be temporarily restricted due to technical maintenance, infrastructure work, or extraordinary circumstances.

10. Third-Party Links

The site may contain links that direct users to third-party websites.

Royal Pharma is not responsible for the content, security, or privacy policies of these third-party sites.

11. Applicable Law and Jurisdiction

These terms of use are governed by the laws of the Republic of Turkey.

In case of any dispute, the Istanbul Central Courts and Enforcement Offices have jurisdiction.

12. Right to Amend

Royal Pharma reserves the right to update the terms of use. Updated terms take effect immediately upon being published on the site.